RESERVATIONS
During off-peak periods, booking of Matsu Sho An will be ¥30,000 for 2 persons per night’s stay. For more than 2 persons, the booking will be an addition of ¥10,000 per person per night.
During peak periods, booking of Matsu Sho An will be ¥40,000 for 2 persons per night’s stay. For more than 2 persons, the booking will be an addition of ¥10,000 per person per night.
Peak periods are from 15 March – 30 April and 1 October – 1 December. Check-in time is from 2.00pm onwards. The check-out time is 11.00am (unless prior arrangement is made for a later check-out time). Minimum rental stay is 2 nights.
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POLICIES OF MATSU SHO AN
In consideration of our neighbours, please observe the quiet hours of 10pm – 6am on weekdays, and 11pm – 7am on weekends. In deference to Japanese culture, we would appreciate it if you would take off your shoes when you enter the machiya.
We wish you a unique experience and memorable stay.
FREQUENTLY ASKED QUESTIONS
You can book a stay at Matsu Sho An through this website.
The original walls and furnishings are also very delicate and are easily destroyed if care is not taken correctly.
Because of safety reasons, children under 12 years old will not be allowed to stay in the villa.
Your payment information is collected when you submit a reservation request. If a payment option does not appear in this section, it means the payment option is not currently available and cannot be used. If the host accepts your reservation request, we charge your payment method for the entire amount at that time. Payments for long-term reservations, however, occur on a monthly basis.
Guests who do not show up for their stay at Matsu Sho An will be considered as CANCELLATION and NO-SHOW. There will be no refund for any cancellation and no-show.
By making a reservation with Matsu Sho An, you accept and agree to our cancellation and no-show policy, and to any additional (delivery) terms and conditions that may apply to your reservation or during your stay, including for services rendered and/or products offered by us. Our cancellation and no-show policy is made available in the confirmation email we will send you.
Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the hosts of Matsu Sho An agree or allow otherwise under our cancellation policy.
Do note that because we kept the machiya as authentic in design as the original, it does get rather cold indoors if the outdoor temperature dips below 5 or 6 degrees. The house is not centrally heated, but the rooms are provided with heaters. You will therefore need to be suitably attired to keep warm even when you are in the house. We hope that this will not be a problem for you.
Our caretaker does not provide concierge or butler services, but she will be pleased to assist in whatever way possible. Upon check-out, she will inspect the villa and will bid you farewell and wish you a pleasant onward journey.
We would appreciate your assistance during your stay in our Japanese home, by observing the following rules: –
- When entering the house, all shoes must be placed at the doorway and cannot be worn inside the house. Tatami should only be stepped on with socks or in bare feet, to prevent them from being damaged.
- There are special toilet slippers for exclusive usage inside the bathroom only. Please do not use the toilet slippers outside of the bathroom or on the tatami.
- Most of the plastered walls in the house are original condition, dating back over 100 years and almost impossible to repair; you can see some of the original wear and tear already, and the toil it had taken on the walls over the years. The walls are very fragile, and we would appreciate it if they are not touched or knocked, and that no items or belongings are placed directly against the wall. Similarly, the majority of the timber members in the house are original, and we would appreciate it if they are not knocked, and that no belongings are placed directly against the timber.
- The Japanese paper on our partitioned doors (fusuma) are either original, dating back over 60 years, or are hand-painted by famous Kyoto karakami artist, Ko Kado. They are extremely delicate and can be stained or damaged very easily. We would appreciate your opening and closing the partitioned doors by touching the handles only, and if you refrain from touching the Japanese paper. Similarly, our external partitioned doors (shoji) are made from special Japanese cypress wood (hinoki) to match the original, and provided with delicate handmade Japanese paper.
- As the house is made of timber and other flammable materials, we have a strict NO SMOKING policy in the house. This will include the gardens within the premises. We appreciate your care and concern.
You can soak in our ofuro bath, make yourself tea with our natural spring water, and reflect on life in the serenity of our spring and winter gardens. All in a quaint residential neighbourhood located close to all that Kyoto has to offer.
This is the sanctuary called Matsu Sho An: a gateway to the tranquil beauty of a timeless age.